Training

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EPA: Our Delay in Lead Rule Affects Certification Only

Contractors must follow today the Environmental Protection Agency's new work standards and recordkeeping requirements designed to protect consumers against lead poisoning even as those contractors get extra time to be certified in lead-safe practices, the EPA is stressing in a newly issued question-and-answer guide on the controversial program. More

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Traffic Jam

Building materials supplier TW Perry knows it made the right improvements to the... More

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The Big Train

How much do you emphasize training? In January, I promoted continuing education for your employees, but don't throw your time and money behind just any training method. Think about your goal, then invest in the best way to get there. I strongly believe that face-to-face, classroom-style training will serve you best. More

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Invest for the Best

This month's column is a bit of a departure for me, something different than installed sales. I want to focus on employee development, specifically on continued development through education and training programs. More

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ProSales Installed Sales Guide: Teach Them Well

The people who do installations can be the difference between success and failure in the installed sales business. Training them can dictate the quality of their work and, therefore, may decide whether a customer returns to you for future business. Here are good, better, and best practices for training installers. More

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Got Forklifts?

OSHA is developing tighter safety regulations that could result in citations on a per-employee basis for failure to meet training requirements. This means that dealers will want to look closer than ever at their training records. More

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Construction Supply

Brian King divides LBM executives into two camps: those who buy software to improve their operations, and those who don't. He's an avid member of the first group. More

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Back to Basics

Last month, I discussed two of my client's efforts to stay afloat during these trying times. This month, I outline some strategies that may help those of you facing the same challenges. Don't look for any Earth-shattering news here, though, this is just business 101. But sometimes we have to get back to basics to grow again. Just like Vince Lombardi's famous opening remarks during pre-season football training, "Gentlemen, this is a football." More

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Don't Stop at 'One-Stop'

As the concept of cross-selling has become the mantra for LBM dealers, so too has the promotional tagline, the "one-stop shop." Such an astounding number of LBM dealers tout themselves this way that it's easy to wonder if the phrase has any brand equity at this point. More

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Proceed With Caution

NLBMDA presented the 2007 National Industry Leader in Safety Award to Sanford and Hawley Inc. in Unionville, Conn., and Curtis Lumber Co. in Plattsburgh, N.Y. NLBMDA talked to John Dubrowin, human resources director for Sanford and Hawley, and Paul Raino, Northern Division safety specialist at Curtis, about their companies. More

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