Many small businesses lack plans to weather and recover from a disaster, whether... More
Pro dealers around the country say they are being dragged into product liability... More
Establishing quality-control measures within your installed sales program is a topic that I have addressed recently, and I think it deserves more attention this month. Just merely saying you have a quality-control program in effect isn't going far enough with your goal of total quality service, nor is it providing your company the protection you need for the future of your programs and services. More
One topic that often arises during any discussion of installed sales is insurance... More
To reduce injuries and ensure a hazard-free workplace, dealers need to focus on creating and maintaining a safety program that becomes a part of their corporate cultures, focuses on training, and motivates employees to participate. More
As the insurance market shows some signs of softening, dealers will be able to control inflated costs and obtain better coverage if they address the critical elements that policy writers evaluate. More
Employees of Boone County Lumber in Columbia, Mo., were treated to a once-in-a-lifetime event when Vice President Dick Cheney and his wife, Lynne, visited their facility. More
