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"Anything you can do to increase the top-of-mind awareness for your customers can... More
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The Home Depot launched its "First for Pro" program during the first quarter and improved professional satisfaction with the home improvement big-box retailer, according to company officials during today's first quarter earnings conference call. The program, designed to draw in more professional sales with faster service and easier check-out, was first announced during last December's shareholder conference. More
Lowe's rose to second place while Do it Best finished last in J.D. Power and Associates' 2011 U.S. Home Improvement Retailer Satisfaction Study, the company announced. Ace Hardware took the top spot for the fifth consecutive year, while The Home Depot ended up second to last. More
Here's a philosophy to help you get through what's likely to be another tough year: Accept what's going on, and learn. More
John Askin Jr. compares the benefits of the warehouse management software his... More
