After a call for responses earlier this year, Thea has sifted through your... More
A quarter of contractors lack confidence in the future health of the economy. More
Thea Dudley advises following the words of Ronald Reagan: "Trust, but verify." More
When a customer or representative tries the old, misinformed argument of not... More
Educate your credit team, your sales team, and your customers of the dangers of... More
Commissions programs for credit managers are tricky and hard to do successfully,... More
You can't keep the issues from landing on your desk, but you can move them once... More
Just because you're not included on the bankruptcy filings doesn't mean you're out... More
Credit management firm notes 60-day past-due notices are up 16% from 2Q17 More
Find ways to turn rejection into a joint effort to find a solution More