Despite constraints due to continued labor shortages, installed sales operations... More
Shrinking inventories can cost your company more than you think. Here are ways to... More
In a time of reduced sales and increased competition, making the distributor your... More
When we put the call out for nominations several months ago for the ProSales' annual Public Service Leader award, our hotline to take in responses was chilly and silent. It became apparent that with tough times come tough choices. Proud dealers with mission statements that always included giving back were no longer able to do so with the same resolve. Dealers we contacted as possible Public Service Leaders turned down the offer to be recognized, citing the downturn in their staff levels. More
Ask any of the dealers on this year's ProSales 100 to list his company's greatest... More
Johan van Tilburg doesn't mind being on the losing end of an ongoing bet. As a... More
Visitors to www.prosalesonline.com have looked at more than 4,000 articles more than 58,000 times this year, but just 10 articles accounted for more than one-fifth of the total page views. More
It's a common dilemma for dealers: what to do with customers that squawk for too much service or have fallen behind on payments. At a time when lumberyard executives are scrambling for every dollar they can get, when is the pushy or nonpaying customer no longer worth the effort? More
There is no shortage of log-cabin-style homes and pancake houses in the tourist towns that surround Tennessee's portion of Great Smoky Mountains National Park, America's most visited national park. The growth of log-cabin properties in Pigeon Forge, Gatlinburg, and Sevierville spawned an economy within the local economy--one that Knoxville, Tenn.-based Tindell's Lumber and Building Materials has latched onto while providing materials for new construction... More
In an industry stocked with family-owned businesses, engendering that feeling of... More