The number of customers who are requiring more than the traditional expectations of getting an invoice in a timely manner with correct pricing is increasing.
After a call for responses earlier this year, Thea has sifted through your messages, thoughts, and suggestions.
Thea Dudley advises following the words of Ronald Reagan: "Trust, but verify."
When a customer or representative tries the old, misinformed argument of not wanting a credit report to impact their credit score, educate them.
Educate your credit team, your sales team, and your customers of the dangers of credit and wire fraud to make it more difficult for criminal activity to take place.
