Thea Dudley has been a credit manager for more than 30 years. She previously served as the vice president of customer financial relations at SRS Distribution. Contact her at: [email protected] or 864-201-5465.
To keep credit managers in line with growth plans, commissions must be tied to sales success.
Mutual respect from sales and credit professionals is essential for success.
In the spirit of the holiday season, Thea shares highlights from a gift basket with wisdom and wit for fellow credit managers.
Thea has compiled a list of ramblings, questions, comments, and rants that either are quickly answered or do not fall into the "question-to-be answered" category.
It depends on whether the customer is a chronic late payer or not, Thea says.