Sandy Sawyer is president of SAWCO LLC, an LBM consulting company based in Bonita Springs, Fla., with a specialty in facilitating lumberyard roundtables. He spent his first years working in a lumber yard and then 15 selling computer systems to lumber yards. Contact him at [email protected]
LBM roundtable facilitator Sandy Sawyer believes that success in construction supply today requires that you find ways to make a great first impression. Whether it's over the Internet, when you first walk into the store, or when you first make contact with a customer, that "First Touch" is vital, he says. Here's a checklist of things to consider.