Paul Evans is national vice president for millwork at BMC. [email protected].
Face-to-face relationships aren’t the only way to prosper today, Paul Evans says.
Forget doughnuts, golf outings, or becoming the builder’s BFF. Time and technology mandate that your sales organization—particularly your outside reps—evolves. Here’s how.
Customers and employees made the deal possible. Remember their needs and interests as you proceed
Know your numbers, but know your customer better
Giving great service requires you ask lots of questions