Craig Webb is president of Webb Analytics, a consulting company for construction supply dealers, distributors, vendors, and investors. Contact him at [email protected] or 202.374.2068.
Strive this year to learn what it costs you to serve each individual customer.
Strive to be valuable to the best builders, not just to the worst
What you do and what you sell could both see big changes.
Dealers can improve the construction process by becoming a covert ‘master builder.'
Lumberyards must come to terms with changing product categories.