Delivering and Servicing Sales

Where Dealers Beat the Big Boxes on Service ... Most Times
Home Depot Ramps Up Deliveries, OSR Teams, and Online Sales
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Home Depot Ramps Up Deliveries, OSR Teams, and Online Sales

Faster guaranteed delivery times promised; Interline to play a big role More

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Use This Guide to Limit Accidents When Trucks Are Unloaded

PLM/ILM issues checklist following several recent fatalities, injuries More

Home Depot Will Ramp Up Delivery Services at 800 Stores This Spring
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Home Depot Will Ramp Up Delivery Services at 800 Stores This Spring

Big Box also will double credit terms on pros' house accounts More

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How Dealers Can Help Pros Overcome the Labor Shortage

Providing qualified labor and training will not only gain you customers, it will help ensure the industry's long-term recovery More

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How to Deliver a Superior Customer Experience

Managing and meeting--or exceeding--expectations is key to satisfied clients. More

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Dealer, Distributor, and Manufacturer News

News from Ply Gem, Parksite, NyloBoard, Vandermeer Forest Products, Holbrook Lumber, Cardinal Building Products, Jim Mackie Distribution, Dixie Plywood and Lumber, Rinnai, Stock, Cedar Creek, and the South Carolina Housing Hall of Fame . More

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My Yardsticks: Mark Hicks My Yardsticks: Mark Hicks

Mark Hicks deals with sand and surf to serve his customers in North Carolina’s Outer Banks More

A Look at the Lifecycle of a New Product
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A Look at the Lifecycle of a New Product

Building material manufacturers and vendors unveiled a slew of new products at the... More

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Big Changes Are Coming Your Way: Are You Ready?

A seismic shift in the way consumers shop will radically transform retail sales, including the retail building materials industry. More

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