Credit and Collections

Thea’s Mailbag: What Does ‘Pay by the 10th' Really Mean?
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Thea’s Mailbag: What Does ‘Pay by the 10th' Really Mean?

Regardless of how you define it, make sure your terms are crystal clear More

Contractors' Optimism Outpaces Actual Growth as Their Bill-Paying Improves, BlueTarp Finds
Thea's Mailbag: How to Collect on a Judgment
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Thea's Mailbag: How to Collect on a Judgment

The collection process won't be quick and easy, but it's possible with perseverance More

Credit and Collections Issues Get Special Workshop at ProSales 100 Conference
Thea’s Mailbag: How to Refuse a Credit Applicant
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Thea’s Mailbag: How to Refuse a Credit Applicant

Don’t be a sissy. Tell them no and tell them why—but do it diplomatically More

Pros Are Paying Faster but Buying Less, BlueTarp Finds
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Pros Are Paying Faster but Buying Less, BlueTarp Finds

But credit management group's latest report indicates contractors feeling optimistic More

Thea's Mailbag: How to End the War Between Sales Reps and Credit Managers
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Thea's Mailbag: How to End the War Between Sales Reps and Credit Managers

Start by understanding you're on the same team, and then play that way More

Thea's Mailbag: Dealing With Storm Chasers After Disaster Strikes
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Thea's Mailbag: Dealing With Storm Chasers After Disaster Strikes

Adjust your best practices slightly to assure you don't get burned More

Thea's Mailbag: How to Get Your Credit Department Under Control
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Thea's Mailbag: How to Get Your Credit Department Under Control

Ask lots of questions, then set rules and start retraining More

Thea's Mailbag: Why Credit Managers Should Call on Customers
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Thea's Mailbag: Why Credit Managers Should Call on Customers

Get to know the story behind the credit file. It'll change the decisions you make. More

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