Credit and Collections

Credit and Collections Issues Get Special Workshop at ProSales 100 Conference
Thea’s Mailbag: How to Refuse a Credit Applicant
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Thea’s Mailbag: How to Refuse a Credit Applicant

Don’t be a sissy. Tell them no and tell them why—but do it diplomatically More

Pros Are Paying Faster but Buying Less, BlueTarp Finds
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Pros Are Paying Faster but Buying Less, BlueTarp Finds

But credit management group's latest report indicates contractors feeling optimistic More

Thea's Mailbag: How to End the War Between Sales Reps and Credit Managers
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Thea's Mailbag: How to End the War Between Sales Reps and Credit Managers

Start by understanding you're on the same team, and then play that way More

Thea's Mailbag: Dealing With Storm Chasers After Disaster Strikes
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Thea's Mailbag: Dealing With Storm Chasers After Disaster Strikes

Adjust your best practices slightly to assure you don't get burned More

Thea's Mailbag: How to Get Your Credit Department Under Control
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Thea's Mailbag: How to Get Your Credit Department Under Control

Ask lots of questions, then set rules and start retraining More

Thea's Mailbag: Why Credit Managers Should Call on Customers
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Thea's Mailbag: Why Credit Managers Should Call on Customers

Get to know the story behind the credit file. It'll change the decisions you make. More

New Economic Indicators Point to Slowdown by LBM Customers
Thea's Mailbag: How to Look Up Key Info on a Customer
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Thea's Mailbag: How to Look Up Key Info on a Customer

Top tips for finding details on what that potential deadbeat owns More

Thea's Mailbag: How to Get the Boss to Stop Interfering in Credit Decisions
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Thea's Mailbag: How to Get the Boss to Stop Interfering in Credit Decisions

Give it to him straight: You hired me, now let me do my job More

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