Epicor’s Mobile Manager application works with the company’s Catalyst and ECS Pro systems to provide real-time data on Android and Apple smart phones and tablets.
This year, dealers in the ProSales 100 are showing more willingness than in the past to invest in technology.
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ProSales compiled a list of go-to sources for real-time industry conversations.
Some dealers and other LBM figures have found social media is a good way to build a reputation and deepen customer relationships.
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Everyone wants to be noticed, and being listed on the "find a dealer" service of a manufacturer's website can be a great way to bring in business. But some dealers are discovering it's much harder to place their names on vendors' websites than they had expected.
Looking for a new way to share your contact information? Try a QR, or quick response, code. A QR code is a two-dimensional matrix bar code used to identify products and share information. Roger James, president of Richmond, Va.-based Better Kitchens & Baths, puts the codes on his business cards, as...
Sanford & Hawley's revamp of its IT system saves time, frees personnel, and opens up new opportunities.
Your website might do a great job telling customers what you can do for them before they buy, but what about afterward? Lowe's thinks that's a sales opportunity, too.
At The Mill Yard in Arcata, Calif., store manager Ed Cox keeps an eye on customers as they walk through the store.
Moving IT services to "The Cloud" is gaining traction at computer companies and fans among LBM dealers.
Builders and remodelers embrace smart phones and tablets–and hope to hook up with you.
Automation hasn't eliminated Jamie Renfro's job, but it has helped her work twice as fast.
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This White Paper, commissioned by Progressive Solutions, warns that dealers who have not embraced the Internet and all its delivery points—PCs, laptops, smart phones, wireless tablets, PDAs, and e-books—are in danger of losing their customer base.
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If you are not using YouTube, Skype, and Dropbox to connect with clients or show off your showroom, you'd better start because your competitors are, warned John Morgan, vice president of the National Kitchen & Bath Association (NKBA).
Loran Hall, owner/president of Mathew Hall Lumber in St. Cloud, Minn., says he used to call his company's website a "glorified Yellow Page ad."
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Several groups are harnessing digital imaging technology to eliminate virtually all the laborious field work from installing interior doors. They believe they can take a product that usually gets replaced only by necessity and make it a fashion choice. They also see big opportunities in serving...
It might have been unintentional, but one dealer responding to a recent ProSales survey on information technology (IT) at his lumberyard neatly summarized the love, the hate–and the dilemma–that dealers feel toward their IT systems.
Tim Seims has a decidedly unenviable job: Selling technology to building material dealers.
With the rise of web browsers on mobile devices and social media like Twitter and Facebook, Ridgefield Supply Co. has dismissed its old website for one that makes it easier to get round-the-clock access to the dealer.
Boston Cedar & Millwork isn't a distributor, says marketing manager Scott Babbitt. It's a "marketing company that distributes building materials."