August 2016 Table of Contents

Editor's Note
From the Editor Never Forget That LBM Is a Team Sport

You get to choose the type of team so long as it succeeds in your market Read more

Yard Notables
Credit Cards Bedevil Dealers, But Few Refuse Them, ProSales Poll Finds Credit Cards Bedevil Dealers, But Few Refuse Them, ProSales Poll Finds

Survey reveals surge in card use and uncertainty over how to fight back Read more

OSHA Pulls Back Injury-Reporting Proposal

OSHA has withdrawn from review by the Office of Management and Budget a proposal to restore a column for work-related musculoskeletal disorders in employer injury and illness logs. Read more

Are Customer Loyalty Programs Worth the Effort? Are Customer Loyalty Programs Worth the Effort?

'They're a bad idea today,' one consultant advises. Another expert is far more positive. Read more

Columns
Smaller Buyers' Role in LBM's Recent Acquisition Activity Smaller Buyers' Role in LBM's Recent Acquisition Activity

Blockbuster deals dominate the headlines, but there's more to the story Read more

The Need to Separate Earning Reports Fact from Fiction Executive Decisions The Need to Separate Earning Reports Fact from Fiction

"Aggressive accounting" practices aren't doing the industry--or the economy--any favors, columnist Don Magruder argues Read more

Thea’s Mailbag: How to Get Deadbeats to Resume Paying Thea’s Mailbag: How to Get Deadbeats to Resume Paying

Our credit columnist, Thea Dudley, feels your pain. Try these techniques to keep their cash-flow woes from plaguing you. Read more

Features
AJ Konynenbelt Helps Steer Zeeland Lumber Toward Success AJ Konynenbelt Helps Steer Zeeland Lumber Toward Success

Here's how this sales VP built a thriving team--and the lessons you can bring back to your own yard Read more

Wizard of Awws: Buzick Lumber's Ads Make a Lasting Impression Wizard of Awws: Buzick Lumber's Ads Make a Lasting Impression

From Wonder Woman to The Wizard of Oz, Buzick Lumber president Susan Elmore will tackle just about any task in the name of a good commercial Read more

Product Monitor
Thermally Modified Wood Heats Up the Siding Market Product Monitor Thermally Modified Wood Heats Up the Siding Market

The high-performance product, which has had success in Europe, is starting to make an impression on the U.S. market Read more

Five Finds for Summer and Beyond Hot Finds Five Finds for Summer and Beyond

These products will make your customers' jobs easier all year round Read more

My Yardsticks
Family Ties Help Oklahoma Yard Thrive My Yardsticks Family Ties Help Oklahoma Yard Thrive

The tight-knit group at Tahlequah Lumber proves family and business can be a winning combination Read more

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