November-December 2015 Table of Contents

Yard Notables
How Vendors Disappoint Dealers--the Report How Vendors Disappoint Dealers--the Report

Get the background info behind this chart Read more

Columnists
Big Deals Three Major M&A Drivers Moving Forward

A variety of economic factors will impact future deals--and not always in the way you might expect. Read more

Sell Sheet How to Deliver a Superior Customer Experience

Managing and meeting--or exceeding--expectations is key to satisfied clients. Read more

Thea's Mailbag: Why You Shouldn't Process Your Own Liens Thea's Mailbag: Why You Shouldn't Process Your Own Liens

Use a service instead to help assure you don't get tripped up Read more

Product Monitor
Fiberglass and Spray Foam Battle for Insulation Market Share Product Monitor Fiberglass and Spray Foam Battle for Insulation Market Share

Higher home performance standards drive further evolution in the competitive market Read more

Excellence Awards
Announcing the 2015 ProSales Excellence Awards Excellence Awards Announcing the 2015 ProSales Excellence Awards

Six companies are honored for outstanding achievements in the industry. Read more

Excellence Award Winner, Facility Design: Detering Co. Excellence Awards Excellence Award Winner, Facility Design: Detering Co.

A modern new facility helps the Houston-based distributor usher in the future while honoring its past. Read more

Excellence Award Winner, Technology: BMC Excellence Awards Excellence Award Winner, Technology: BMC

The innovative Ready-Frame system aims to optimize the materials and hours devoted to framing Read more

Excellence Award Winner, Showroom Design: Factory Builder Stores 2015 Excellence Awards Excellence Award Winner, Showroom Design: Factory Builder Stores

Factory Builder Stores' Austin, Texas, showroom combines high design and high tech to boost business. Read more

Excellence Award Winner, Marketing: Ro-Mac Lumber & Supply Excellence Awards Excellence Award Winner, Marketing: Ro-Mac Lumber & Supply

A multi-platform campaign centered on freely offered building and remodeling advice has established the dealer as a go-to authority. Read more

Excellence Award Merit, Showroom Design, Raymond Building Supply Excellence Awards Excellence Award Merit, Showroom Design, Raymond Building Supply

The Florida dealer took its new design studio bright, airy, and contemporary Read more

Excellence Awards Merit, Marketing: Millard Lumber Excellence Awards Excellence Awards Merit, Marketing: Millard Lumber

A focus on branding and mobile-friendly web design helped Millard Lumber capture new traffic. Read more

My Yardsticks
My Yardsticks: Skip Miller My Yardsticks My Yardsticks: Skip Miller

For the owner of Miller Lumber, life in the small-town family business is anything but boring. Read more

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