November 2013 Table of Contents

Excellence Awards
Sophisticated Mobile App Empowers Texas Dealer Sophisticated Mobile App Empowers Texas Dealer

Main Street Lumber has created a mobile app that helps sales staff in the field by simplifying the bid order process. This innovation has earned the company the 2013 ProSales Excellence Award for technology. Read more

Mobile Showroom Treats Customers to Convenience Mobile Showroom Treats Customers to Convenience

Location matters. For The Standard Group, location means taking the dealer's mobile showrooms to its customers. Read more

Full-Scale Rebranding Unites BMC Full-Scale Rebranding Unites BMC

BMC, a dealer which grew by acquisition, launched a rebranding effort to unite the company under one culture. Read more

Drive Web Traffic with a Dynamic Site

Franklin Building Supply's redesigned website provides tons of useful information for its pro customers, earning the company a merit award in the 2013 ProSales Excellence Awards. Read more

Yard Notables
Study Reveals Economic Benefits of Cellulose Nanocrystals Study Reveals Economic Benefits of Cellulose Nanocrystals

A U.S. Forest Service report says that nanocrystals and nanofibrils could add upwards of 800,000 jobs and $400 billion to the U.S. economy. Read more

Dealers Prep for Increased Sales Opportunities Dealers Prep for Increased Sales Opportunities

Several large LBM dealers say they're ready to start expanding in the coming year, either buying locations or reopening mothballed ones. Read more

Steal This Idea
Steal This Idea: Customer Service Tips From a Disney Classic

Keep clients smiling with these customer service guidelines from "Snow White and the Seven Dwarfs." Read more

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