November 2012 Table of Contents

Feature
How Looking for Trouble Helped TW Perry Improve Its Operations Excellence Awards Best Use of Technology: Winner How Looking for Trouble Helped TW Perry Improve Its Operations

Dealer's Quality Assurance Systems helps it stamp out persistent troublemakers. Read more

How a Dayton Lumberyard Grew Bigger by Going Smaller and Going Downtown Excellence Awards Best Use of Showroom: Winner How a Dayton Lumberyard Grew Bigger by Going Smaller and Going Downtown

Requarth Supply One uses the same space where it sold materials to the Wright Brothers to appeal to Dayton home owners. Read more

Dispatch, Delivery Software Turns Vermont Dealer Into an Award-Winner Excellence Awards Best Use of Technology: Merit Dispatch, Delivery Software Turns Vermont Dealer Into an Award-Winner

Poulin Lumber calls its new system a win for all concerned. Read more

Yard Notables
Epicor Exec: We Intend To Continue Selling Progressive Solutions' bisTrack

Epicor plans to put Progressive Solutions' bisTrack system on an equal level with its Catalyst and Eagle programs, Bieszczat, Epicor's senior marketing manager, told ProSales. Read more

BFS: Intra-Quarter Price Volatility Hurt Our 3rd Quarter Margins

Big run-ups in lumber prices within the third quarter were a major reason why margins shrank at Builders FirstSource (BFS) in the July-to-September period compared with 2011's third quarter. Read more

My Yardsticks
Norman Taylor My Yardsticks Norman Taylor

What it's like for a scrap yard owner to get involved in wood grades and species and a whole lot more. Read more

When Sealed Attics Make Sense for Your Builders Build It Right When Sealed Attics Make Sense for Your Builders

Savings and comfort from bringing the attic into the thermal envelope can pay off. Read more

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