November 2011 Table of Contents

Excellence Awards
2011 ProSales Excellence Awards 2011 ProSales Excellence Awards 2011 ProSales Excellence Awards

Our annual celebration of achievements in technology, marketing, and facility design highlights three grand prize winners and five merit award recipients worth emulating. Read more

Raymond Building Supply 2011 Excellence Awards: Technology Raymond Building Supply

The quoting process at Florida's Raymond Building Supply used to be slow and messy, and it often left employees in the dark. Read more

Yard Notables
Hitting the Pine

A proposal by the Southern Pine Inspection Bureau (SPIB) to reduce certain load values of Southern pine by as much as one-third will face a second hearing on Jan. 5. If approved then, some fear the change could lead to stoppage or delays of scheduled projects, re-designs of current projects, and a reduction in the value of dealers' Southern pine inventories. Others say those claims are overblown. Read more

Some Dealers Struggling To Get Listed on Manufacturers' Websites

Everyone wants to be noticed, and being listed on the "find a dealer" service of a manufacturer's website can be a great way to bring in business. But some dealers are discovering it's much harder to place their names on vendors' websites than they had expected. Read more

My Yardsticks
Brandon Smith Brandon Smith

Brandon Smith is everywhere for Potter's Ace Home Centers, a 19-store operation based in a town of just 2,000 people on the Cumberland Plateau. Not only is he the spokesman in the company's television and radio commercials, but he visits all of the company's locations every two weeks. Read more

Product Monitor
Railing Runway Railing Runway

Deck pros share 10 railing design tips to take your customers' decks to a higher level Read more

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