Here's what's made ProSales' editors' reading list this month:
Safrit's Building Supply, a dealer in coastal North Carolina, managed to turn a profit during the downturn—without laying anyone off. How they did it.
From our website: How To Avoid Cold Calling Like a Telemarketer
Don't let your approach scare potential customers away. Do your homework, slow down your pitch, and have a conversation. Telephone prospecting 2.0.
From our sister magazine: How to Empower Your Employees
Remodeling advises on how to tweak your workplace environment to bolster accountability without the Big Brother implications. Read more.
From the ProSales 100: A Look at ProBuild
From the archive: The What-Ifs of OTIF
Ruth Kellick-Grubs, August 2007