Programs, classes, and training seminars are presented to executives every day to enhance their abilities and leadership skills. However, one important skillset that is rarely discussed is how to be kind, nice, and considerate. Executives who have learned to just be nice despite the magnitude of the problem have a tremendous advantage over those who cannot control themselves. Uncontrolled emotions and temptations are typically the downfall of most who occupy the top offices of a company.
There are executives who believe in using a “damn the torpedoes” approach to people. These executives may have been successful, but typically only for a short time. These are the people who rotate to a new company every two-to-three years because their board of directors or their owners grow tired of the constant upheavals in personnel.
I don’t believe in karma for mean bosses or mean people. I think it is easy to explain why so many fail: Their own bitterness, hatred, and unhappiness consumes them.
Why should an executive be nice to others in the workplace? First, it is the right thing to do. There are no extra points or gold stars for bullying an employee into submission. Arrogance by those who have achieved success is the worst trait you can possess. Humility and gratefulness should be every executive's demeanor, because only by the good graces of God are we all fortunate to hold our position in life. One of the great meanings of life is that we are no better than our brother.
Next, a boss who is mean and nasty to his employees is being sabotaged every day. You can berate, belittle, and chastise your employees, but just remember with every forced capitulation they are searching for a way to help make you fail. An employee who hates his boss will intentionally let bad things happen. That string of bad luck you may be experiencing is really a result of your employees not having your back.
There is no greater feeling for an executive than to have employees who have stayed loyal to the company and treat the business like their own. These employees still exist, but not at companies in which they are treated like dirt.
A huge new concern these days should be your reputation on social media. There is little doubt that a boss who disrespects his or her employees becomes a hot topic on social media posts. Then, these bosses wonder why they can’t recruit and hire the best.
Don’t forget, prospective employees know how to Google and search Facebook for you —no more hiding your abusive behavior. Plus, let your biggest customer find out you mistreat their favorite employee and see how quickly that customer will close its account with your company. Many customers are Facebook friends with your employees, so boorish behavior will cost your company business.
An executive who is disrespectful and mean to other business partners does not get any breaks, either. Vendor representatives who have been berated by you will make sure they get their revenge one day. Executives who enjoy great relationships with other business partners get many advantages, especially when a favor is needed. More important, the referrals from other business partners are gold—executives do business with and refer other executives who they like, not fear or hate.
Finally, you should just be nice because there are too many guns floating around America. These days, working people are stressed, like at no other time, and some are having difficulties distinguishing what is reality. A mean, nasty boss can become the main target and reason why everything is going bad in someone's life.
Some executives do not have it in their DNA to be nice, but in this new world of information, more and more you will start seeing nice guys finish first more often. In all things, just try to be nice.