The Dealer of the Year Award honors outstanding achievements in construction supply operations, management and innovations, as well as meritorious service to the dealer’s community and to the lumber and building material industry. Only one construction supply dealer is chosen per year out of roughly 7,000 nationwide.
Among US LBM’s award-earning accomplishments:
- A mobile app that enables customers to check orders on the go and get messages indicating when deliveries will arrive. With the app, customers also can view account information, access invoices, and checking billing history.
- US1, a training program based on the Six Sigma program to help promote a culture of lean management and continuous improvement.
- Incorporating software from Epicor and route planning tools from Descartes to create key performance indicators that already have led to a 30% or more improvement in turnaround times at some yards and a 10%-plus improvement in costs.
- A redesign of facilities according to lean management techniques that, at one yard, have reduced forklift driving distances by 30% for most loads, improved traffic flow, and cut labor distribution costs as a percentage of yard revenue by 23%.